Talent Development Motivating leaders to take charge 95% Marsh McLennan’s leadership is character-based, not position-based. We’re letting every team Of our colleagues member lead. In 2022, we formalized exceptional completed at least one leadership attributes and how others perceive training or learning them for system-wide implementation. program in 2022. A leader’s mindset, rather than their position, is what matters to us Every day, we rely on these five guiding principles to make decisions and conduct ourselves: • Inspire with vision and passion • Display resilience humanism, Unlocking our colleagues’ potential and humility The 14,000 people managers at Marsh McLennan have the most • Unlock people’s full potential significant impact on our company. They have direct contact with • Drive growth and deliver results our colleagues, which helps them improve productivity and foster • Expand impact and value a positive work environment. for our clients Successful people managers use the “4 Cs” in their one-on-one interactions with colleagues and clients. Training to lead • Frequent team conversations We offer courses in a variety of formats, including online and in-person • Showing colleagues, we care about them workshops and festivals, as well as curated pathways in Degreed and access to world-class digital content from institutions like Harvard SPARK • Clear communication and guidance and LinkedIn Learning. Colleagues from all over the world can take advantage of our live translation services. • Connecting peers to success resources In 2022 we hosted three Learning Festivals where colleagues were We provide people managers with training, resources, and encouraged to take time away from work to participate in training peer-to-peer assistance. Our People Manager Hub has playlists opportunities. Sessions covered a range of professional and technical and learning tracks for different expertise levels. Webinars and topics including Climate and ESG, Allyship, Staying Connected in a Hybrid toolkits include career growth, salary and rewards, and handling Environment and Overcoming Challenges and Building Resilience. Leaders uncomfortable workplace dialogues. We found that colleagues took an active role and hosted office events to foster sense of community. whose supervisors take time to learn are twice as likely to be active learners, which increases overall participation and talent retention. Overview Environment Social Governance Appendix 2022 ESG REPORT 35