Disclosure URL or direct response GRI SASB Social Employment New employee hires and employee turnover Our internal labor market, page 26 401-1 (1) Voluntary and SV-PS-330a.2 (2) involuntary turnover rate for employees Figure 5: Average voluntary turnover rates, 2020-2022, by colleague group Colleague group 2020-2022 Average voluntary exit rates* Female (global) 11.4% Non-white (US only) 13.4% Asian 15.1% Black 14.7% Latinx 12.6% Other non-White 14.2% Overall global 12% *The 3-year average was calculated by dividing the total voluntary exits for 3 years (12/31/19-12/31/22) by 3, and dividing this by the average headcount between start date and end date. Bene昀椀ts provided to full-time employees that are Bene昀椀ts in full for our colleagues, page 41 401-2 not provided to temporary or part-time employees Parental leave Bene昀椀ts in full for our colleagues, page 41 401-3 Training and Education Average hours of training per year per employee Talent development, page 35 404-1 Programs for upgrading employee skills and Talent development, page 35 404-2 transition assistance programs Diversity and Equal Opportunity Diversity of governance bodies and employees Corporate governance, page 46 405-1 Our people, page 25 Our workforce, page 27 Percentage of gender and racial/ethnic group SV-PS-330a.1 representation for (1) executive management (2) all other employees Overview Environment Social Governance Appendix 2022 ESG REPORT 67