Creating a sustainable supply chain Case Study: Sustainable Merchandising Our commitments to reduce our environmental impacts extend beyond our own Oliver Wyman developed a sustainable branded merchandise workforce and operations to our suppliers. Our purchasing provides a significant toolkit for colleagues to use when purchasing company branded opportunity to drive positive environmental impact and reduce emissions. merchandise. The toolkit provides best practices to drive more sustainable purchasing decisions, including asking if the item is We are focused on several key areas. necessary, recommending durable reusable items over single use items, partnering with suppliers to eliminate excess plastic packaging Supplier engagement and preferring low-carbon or carbon-neutral shipping options. We’ve developed sustainability questionnaires that are sent to key existing To implement the toolkit, Oliver Wyman partnered with their suppliers and included in requests for proposals (RFPs) for new suppliers. The preferred merchandising supplier. The implementation process questionnaires provide a way to share our commitments with our suppliers, learn included a review of product offerings and packaging methods for more about their commitments, and explore avenues to work together toward our sustainability considerations. As a result, all products in the catalog shared goals. In 2022, we surveyed 31 of our top suppliers to better understand meet our sustainability standards, and top suppliers have moved their sustainability programs and will use this information to further engage our away from plastic packing materials to more sustainable options suppliers in future years. such as paper or recycled materials. Scope 3 emissions Like many companies, purchased goods and services are an important part of our Scope 3 footprint. Through our supplier surveys, we ask about climate goals, whether they can attribute emissions to our spend, and if there are plans to “ We’re integrating sustainability expand upon this work in future years. As we look to the future, we will continue considerations into our purchasing to engage our suppliers in our sustainability efforts plan to calculate our Scope 3 emissions from purchased goods and services. decisions. For example, in 2022, 99% Environmentally preferred purchasing of our purchased laptops were EPEAT We provide our colleagues with guidance on how to make environmentally Gold certi昀椀ed, a global eco-label for the preferred purchasing decisions. This guidance includes energy efficiency IT sector that measures and rewards guidelines, recommended sustainability certifications and suggestions for more environmental performance.” sustainable alternatives to commonly purchased goods and services. Travel Paul Harvey, Travel is one of our most impactful areas of carbon emissions and we see SAF as Head of Global Sourcing and Procurement one of the levers in reducing these emissions, along with technological advances and our green traveler program. In 2022, we conducted a small pilot of SAF to offset our emissions. According to the International Air Transport Association, SAF can reduce up to 80% of the emissions associated with air travel, depending on the technology and feedstock used. We will use the learnings from this pilot to scale our use of SAFs as we work towards our 2030 and 2050 climate goals. Overview Environment Social Governance Appendix 2022 ESG REPORT 17