Since the start of 2020, empathy has been one of the most critical leadership skills, and has only been underlined in its importance in the light of the sustained resignation and the 昀椀ght for talent. For the 昀椀rst time across the board, empathy is not only expected of leaders and their workplaces but is demanded. Therefore, focusing on well-being and the now infamous work/life balance is a starting place, one where employers can make progress 昀椀rst. 2023 Benefits Trends: The evolving workplace 31