CONTENTS 2 Overview 11 Environment 24 Social 45 Governance 63 Appendix 3 Message 12 Our carbon 25 Our people 46 Corporate 64 2022 ESG Index from our ESG footprint 29 Colleague governance 69 2022 TCFD Index Committee Chair 15 Sustainability of our engagement 49 Enterprise risk 4 Message from our operations management 70 UNEP FI Principles President & CEO 30 Inclusion & diversity for sustainable 18 Environmental 35 Talent development 51 Ethics & compliance insurance 5 About us efforts in our 54 Cybersecurity and 6 Our mission communities 37 Bringing together data privacy 19 Facilitating the colleagues and 7 Awards and adoption of communities 56 Leading the way partnerships climate and 39 Supporting Ukraine on government 8 Our ESG approach sustainability relations solutions for 40 Health & well-being 59 Sharing our 10 Alignment with our clients expertise on the United Nations 43 New standards government issues Sustainable in innovation Development Goals for our clients Overview Environment Social Governance Appendix 2022 ESG REPORT 2